Get To Know Samantha

Name: Samantha

About me:  I’m the Vice President and Chief Operating Officer of Element Federal Credit Union.

Outside of work, I am very family oriented. I have a daughter, Emily, who is now eleven. She’s very creative and has many interests such as guitar, gymnastics, volleyball, and is active in school. She always keeps us busy! I’m married to my high school sweetheart. My hobbies include macro landscape and photography.

What keeps me motivated: The impact we have on our members and community. When I see how much we help people and make a difference, that really motivates me to keep going. When people are happy because we saved them money or the process of getting things done and it being so easy, that’s what keeps me going.

Favorite thing about WV: The people. The hearts of the people in West Virginia are like no other.

Recommended thing to do in WV: Fayetteville or New River Gorge

Q: How did you get your role as vice president and why did you take the offer?

A: “I am very passionate about what I do. I believe in what I do, and I always knew I wanted to grow and make a difference in our community. Luckily, Element still operates by credit union core principles … people helping people.”

Q: What makes our culture unique and how do we protect that?

A: “First, we are approachable. Our whole mission is to be friendly and welcoming. I feel like our atmosphere is welcoming from the staff, to the layout of the credit union, to the products and services that we offer.

Second, we find solutions. Every member is unique, and we need to be understanding that life happens.”

Q: What do you expect to see in the next 5 years?

A: “Well, The Element Store has been a big dream of mine. It started with a pop-up shop concept. I would love to see this grow and expand and see all the different artisans. During the summer of 2019, we had our intern, Brenna, come in and help bring the dream to life. The store is unique and different. I’d love to see it expand and see our members really enjoying it also.”

Q: What’s your favorite thing that Element offers?

A: “SwipeItForGood. The whole program involves our community and local charities. It’s a great way to really give back. I love getting new charities and nonprofits to join the program. I’ve recruited the South Charleston Public Library, Heart and Hand and others to self-promote for themselves. I think this really speaks to who we are and what we do. Its definitely my favorite.”


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