Contact Us

Drop us a line

Important Numbers

Card Activation

Debit Activation 866-762-0558
Debit PIN Change 866-762-0558

Credit Activation 866-762-0558
Credit PIN Change 866-762-0558

Lost/Stolen Cards

Debit Lost/Stolen (US) 888-241-2510
Debit Lost/Stolen (non US) 909-941-1398

Credit Lost/Stolen (US) 888-241-2510
Credit Lost/Stolen (non US) 909-941-1398

Text Us

Text us at 304-627-1153 with general questions. Do not include sensitive information.

Our Branches

Kanawha City

3418 MacCorkle Ave SE
Charleston, WV 25304
P: 1-304-721-4145
F: 1-681-245-6196
7:30 am – 6:00 pm Monday, Friday
7:45 am – 4:45 pm Tues,Wed,Thurs
Drive Thru & ATM
Contact Us
South Charleston

323 2nd Avenue
South Charleston, WV 25303
P: 1-304-553-7351
F: 1-681-245-6196
8:00 am – 5:30 pm Monday, Friday
8:00 am – 4:30 pm Tues, Wed, Thurs
Drive Thru & ATM
Contact Us

350 Capitol Street, Room 156
Charleston, WV 25301
P: 1-304-721-4136
F: 1-681-245-6196
Temporarily Closed
Contact Us

More Information

Increase Card Limits

Need to increase your debit or credit card limits?

CO-OP Shared Branches

We have over 5,000 branches in our network.

CO-OP ATM Network

We have over 30,000 surcharge free ATMs in our network.

Benefits and Discounts

Holiday Closings

Each year, we celebrate these holidays:

New Year’s Day
Martin Luther King Jr Day
Presidents’ Day (branches open)
Memorial Day
Loving Day (branches open)
Juneteenth (branches open)
Independence Day
Labor Day
Indigenous Peoples’ Day (branches open)
Veterans Day
Thanksgiving Day
Christmas Day