Contact Us

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Important Numbers

Card Activation

Debit Activation 866-762-0558
Debit PIN Change 866-762-0558

Credit Activation 866-762-0558
Credit PIN Change 866-762-0558

Lost/Stolen Cards

Debit Lost/Stolen (US) 888-241-2510
Debit Lost/Stolen (non US) 909-941-1398

Credit Lost/Stolen (US) 888-241-2510
Credit Lost/Stolen (non US) 909-941-1398

Text Us

Text us at 304-627-1153 with general questions. Do not include sensitive information.

Our Branches

Kanawha City

3418 MacCorkle Ave SE
Charleston, WV 25304
P: 1-304-721-4145
F: 1-304-342-3147
Hours:
7:30 am – 6:00 pm Monday, Friday
7:45 am – 4:45 pm Tues,Wed,Thurs
Drive Thru & ATM

South Charleston

323 2nd Avenue
South Charleston, WV 25303
P: 1-304-553-7351
F: 1-304-342-3147
Hours:
8:00 am – 5:30 pm Monday, Friday
8:00 am – 4:30 pm Tues, Wed, Thurs
Drive Thru & ATM

Charleston

350 Capitol Street, Room 156
Charleston, WV 25301
P: 1-304-721-4136
F: 1-304-342-3147
Hours:
Temporarily Closed
(COVID-19)