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Important Numbers

Card Activation

Debit Activation 866-762-0558
Debit PIN Change 866-762-0558

Credit Activation 866-762-0558
Credit PIN Change 866-762-0558

Lost/Stolen Cards

Debit Lost/Stolen (US) 888-241-2510
Debit Lost/Stolen (non US) 909-941-1398

Credit Lost/Stolen (US) 888-241-2510
Credit Lost/Stolen (non US) 909-941-1398

Text Us

Text us at 304-627-1153 with general questions. Do not include sensitive information.

Our Branches

Kanawha City

3418 MacCorkle Ave SE
Charleston, WV 25304
P: 304-721-4145
T: 304-627-1153

Hours:
8:00 am – 5:30 pm Monday
8:00 am – 4:30 pm Tuesday
8:00 am – 4:30 pm Wednesday
8:00 am – 4:30 pm Thursday
8:00 am – 5:30 pm Friday

Drive Thru & ITM/ATM
ITM 24/7 full service banking
Bulk Coin Machine

South Charleston

323 2nd Avenue
South Charleston, WV 25303
P: 304-721-4145
T: 304-627-1153

Hours:
8:00 am – 5:30 pm Monday
8:00 am – 4:30 pm Tuesday
8:00 am – 4:30 pm Wednesday
8:00 am – 4:30 pm Thursday
8:00 am – 5:30 pm Friday

Drive Thru & ATM
ITM 24/7 full service banking
Bulk Coin Machine

Charleston

350 Capitol Street, Room 156
Charleston, WV 25301
P: 304-721-4145
T: 304-627-1153

Hours:
8:30 am – 4:00 pm Monday
8:30 am – 4:00 pm Tuesday
8:30 am – 4:00 pm Wednesday
8:30 am – 4:00 pm Thursday
8:30 am – 4:00 pm Friday

Lobby ATM
ITM 24/7 full service banking
Bulk Coin Machine

More Information

Increase Card Limits

Need to increase your debit or credit card limits?

Increase Limit

CO-OP Shared Branches

We have over 5,000 branches in our network.

Find a Shared Branch

CO-OP ATM Network

We have over 30,000 surcharge free ATMs in our network.

Find Fee Free ATMs

Benefits and Discounts

Each year, we celebrate these holidays:

New Year’s Day
Martin Luther King Jr Day
Presidents’ Day (branches open)
Memorial Day
Loving Day (branches open)
Juneteenth (branches open)
West Virginia Day (Capitol Street closed)
Independence Day
Labor Day
Indigenous Peoples’ Day (branches open)
Veterans Day
Thanksgiving Day
Christmas Day