Contact Us

Mail

Element FCU
3418 MacCorkle Avenue, SE
Charleston, WV 25304

Email us at Team@ElementFCU.org

Phone & Fax

1 (304) 721-4145
1 (888)-588-1334 toll free
1 (304) 342-3147 FAX

Lost or Stolen Debit Card

1 (304) 721-4145 (during business hours)
1 (800) 264-5578 (after hours)

Lost or Stolen Credit Card

1 (304) 721-4145 (during business hours)
1 (800) 528-2273 (after hours)
1 (800) 808-6402 (dispute item)
Email: opptracking@vantiv.com

Credit Card Activation

1 (877) 744-2274 (use to activate a new credit card)

Supervisory Committee

SupervisoryCommittee@elementfcu.org

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1 (304) 627-1153

*General Questions Only

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