Contact Us

Drop us a line

Important Numbers

Card Activation

Debit Activation 866-762-0558
Debit PIN Change 866-762-0558

Credit Activation 866-762-0558
Credit PIN Change 866-762-0558

Lost/Stolen Cards

Debit Lost/Stolen (US) 888-241-2510
Debit Lost/Stolen (non US) 909-941-1398

Credit Lost/Stolen (US) 888-241-2510
Credit Lost/Stolen (non US) 909-941-1398

Text Us

Text us at 304-627-1153 with general questions. Do not include sensitive information.

Our Branches

Kanawha City

3418 MacCorkle Ave SE
Charleston, WV 25304
P: 304-721-4145
F: 681-245-6196

Hours:
7:30 am – 6:00 pm Monday
7:45 am – 4:45 pm Tuesday
7:45 am – 4:45 pm Wednesday
7:45 am – 4:45 pm Thursday
7:30 am – 6:00 pm Friday
Drive Thru & ATM
Bulk Coin Machine

South Charleston

323 2nd Avenue
South Charleston, WV 25303
P: 304-553-7351
F: 681-245-6196

Hours:
8:00 am – 5:30 pm Monday
8:00 am – 4:30 pm Tuesday
8:00 am – 4:30 pm Wednesday
8:00 am – 4:30 pm Thursday
8:00 am – 5:30 pm Friday
Drive Thru & ATM
Bulk Coin Machine

Charleston

350 Capitol Street, Room 156
Charleston, WV 25301
P: 304-721-4136
F: 681-245-6196

Hours:
8:30 am – 4:00 pm Monday
8:30 am – 4:00 pm Tuesday
8:30 am – 4:00 pm Wednesday
8:30 am – 4:00 pm Thursday
8:30 am – 4:00 pm Friday
Lobby ATM
Bulk Coin Machine